Contact information
Contact Us
Get in Touch with X Verse
We're here to help.
Whether you have questions about a product, need assistance with an order, want to request a return or exchange, or simply need more information, our support team is ready to assist you.
At X Verse, we strive to provide a smooth and reliable shopping experience, and we value every customer interaction.
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Customer Support
For all inquiries related to orders, products, shipping, returns, refunds, exchanges, or general support, please contact us through any of the channels below.
Email Support
ð§ Email: xverseenterprises@gmail.com
For detailed inquiries, order issues, partnership requests, or customer support assistance.
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WhatsApp Support
ð± WhatsApp: [+92 333 871 2355]
For quick assistance regarding:
⢠  Order status
⢠  Product inquiries
⢠  Returns and exchanges
⢠  Shipping updates
⢠  General support
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Website Contact Form
You can also contact us directly through our Contact Form available on our website.
Please include:
⢠  Your full name
⢠  Email address
⢠  Order number (if applicable)
⢠  Subject of inquiry
⢠  Detailed message
Our team will review your request and respond as soon as possible.
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Business Hours
Customer Support Hours
Monday â Friday (Saturday â Half Day)
09:00 AM â 05:00 PM (Pakistan Standard Time)
Closed on Sundays and Public Holidays.
Messages received outside business hours will be addressed on the next working day.
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Order Support
If you are contacting us regarding an existing order, please provide:
⢠  Order Number
⢠  Full Name
⢠  Registered Email Address
⢠  Contact Number
⢠  Brief Description of the Issue
Providing these details helps us resolve your request more efficiently.
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Returns, Refunds & Exchanges
For return, refund, or exchange requests, please contact our support team within the timeframe specified in our Refund & Return Policy.
To speed up the process, kindly include:
⢠  Order Number
⢠  Product Name
⢠  Description of the Issue
⢠  Supporting Photos (if applicable)
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Business & Partnership Inquiries
For business collaborations, wholesale opportunities, supplier partnerships, influencer campaigns, or media inquiries, please contact:
ð§ xverseenterprises@gmail.com
Subject Line: Business Inquiry
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Our Commitment
At X Verse, customer satisfaction is our priority.
We are committed to:
⢠  Responding to customer inquiries promptly.
⢠  Providing accurate information and support.
⢠  Resolving issues fairly and professionally.
⢠  Maintaining transparency throughout your shopping experience.
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Contact Information
X Verse
ð Website: https://www.xverse.com.pk
ð§ Email: xverseenterprises@gmail.comÂ
ð± WhatsApp:Â +92 333 871 2355
ð Business Address:Â Office As-1, 2nd Floor, Quaid plaza, Aziz Bhatti Road, Nowshera-24100, Khyber Pakhtunkhawa, pakistan
ð Business Hours: Monday â Saturday, 09:00 AM â 05:00 PM (PKT) (Saturday â Half Day)
Thank you for choosing X Verse. We appreciate your trust and look forward to serving you.